Privacy Policy

When you contact us or book a trip, we may collect your name, nationality, contact details, travel dates, number of travellers, and any preferences or requirements you share with us (for example dietary needs, mobility needs, or hotel preferences).

For certain services, such as domestic flights, hotel check-in, or entry permits, our suppliers may require passport or identity details. We only request such information where a supplier genuinely requires it.

Enquiry and booking details — including the package or excursion you are interested in, agreed prices, pickup locations, and correspondence about your trip — are kept so we can prepare, confirm, and deliver your arrangements.

We use your phone number, WhatsApp number, or email address to answer your questions, send booking confirmations, share meeting points and timings, and reach you if plans need to change during your stay.

We do not send marketing messages to travellers who have not asked to receive them.

Your information is used to respond to enquiries, arrange and confirm bookings, coordinate with hotels, guides, drivers and activity providers, provide support during your trip, keep basic business records, and improve the services we offer.

We do not sell your personal information to anyone.

The payment method for your booking is agreed with you during booking confirmation, and several options are available. We ask only for the details needed for the method you choose.

We do not store full card details on this website, and this website does not process card payments directly.

To deliver your trip we share the minimum necessary details with the suppliers involved — for example hotels, transport companies, guides, dive centres, and excursion operators. These providers use your details only to deliver the service booked.

We may also disclose information where required by Egyptian law or by a competent authority.

This website may use cookies and similar technologies that are necessary for the site to work, and basic analytics to understand how visitors use our pages so we can improve them. Analytics data is used in aggregate and is not used to identify you personally.

You can block or delete cookies in your browser settings; core parts of the site will still work.

We keep enquiry and booking information only for as long as needed to deliver your trip, handle any follow-up questions, and meet reasonable business and accounting requirements. Information that is no longer needed is deleted.

We take reasonable and appropriate measures to protect the information we hold, and we limit access to team members who need it to arrange your trip. No method of transmission or storage can be guaranteed to be completely secure, so please avoid sending sensitive documents through unsecured channels unless we ask for them.

You may ask us what personal information we hold about you, ask us to correct anything inaccurate, ask us to delete information we no longer need, or withdraw your consent to future contact. Contact us using the details below and we will respond as quickly as we reasonably can.